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System Administrator – Full Time (Annapolis)

Requirement Qualifications include: at least 2 years' experience as a Linux systems administration preferred or equivalent level training and or experience but not a requirement; experience using and supporting Windows-based technologies; understanding and basic knowledge of network and TCP/IP technologies; experience installing and troubleshooting computer peripherals; excellent customer service and communication skills; knowledge and experience editing HTML and CSS; experience with building virtual Linux servers with VMware; understand Systems administration concepts of HTTP, SSH, FTP, POP3, SMTP and DNS are major pluses.

Preferred Qualifications include: experience providing Tier I IT service desk support and tracking requests via a ticket system; basic configuration of Cisco switches; building and racking server hardware in a datacenter environment; aptitude to rapidly research and learn any required skill or subject.

Major Duties And Responsibilities:

  • Deployment of various virtualized server technologies including VMware and Acronis Backup System.
  • Administer VMWare Suite including vCenter 5.0 – 5.5 deployment/configuration, vMotion, HA, cloning, deployment of ESXi hosts, VMware tools, and snapshot management.
  • Administer and troubleshoot various operating systems including: Linux and UNIX based systems and Windows Server 2008 – 2012 R2.
  • Manage the recovery, maintenance, and auditing of virtual/physical server backups.
  • Identify and remediate platform security vulnerabilities to prevent security threats and maintain HIPAA compliance.
  • Implement firewall policy management of APF, Windows Firewall, Symantec Endpoint Network Threat Protection, and vShield Edge.
  • Administer Exchange, Active Directory, and SharePoint 2013 Foundation Servers.
  • Manage authoritative and non-authoritative DNS servers for internal and external DNS entries: create A, SPF, TXT, and MX records and update serial to initiate DNS propagation.
  • Oversee operational data center growth through patch panel installation, cable management, and tracking of environment variables.
  • Provide technical support via phone and remotely utilizing Citrix based systems such as GotoAssist.
  • Serve as a technical point of contact for issues concerning server/systems operations.
  • Complete detailed trouble logs of server errors for analysis.
  • Troubleshoot server/system problems, diagnose server/system failures to isolate source of problems, and resolve problem through working with clients and NOC support team.
  • Maintain client/server database with up-to-date server information, server location, APC information, IP addresses and passwords.
  • Service trouble tickets utilizing remote desktop and direct phone technical support and escalate to senior support if necessary.

*Shift Differential available* MUST be available to work the night shift: Please e-mail resume to This email address is being protected from spambots. You need JavaScript enabled to view it.



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