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ByteGrid is one of the subcontract awardees under Cambridge International Systems Inc, of the Chief Information Officer Solutions & Partners 3 (CIO‐SP3) Government Wide Acquisition Contract (GWAC), under the Service‐Disabled Veteran‐Owned Small Business (SDVOSB) classification. The contract was awarded and will be administered by the National Institute of Health Information Technology Acquisition and Assessment Center (NITAAC).

This contract is a ten‐year, $20 Billion, Indefinite Delivery, Indefinite Quantity (IDIQ) with a Period of Performance through 2022. All Federal agencies are immediately eligible to place task orders against the IDIQ for their IT requirements. This GWAC supports all contract types, including hybrid, with negotiated discounts available at the task order level and streamlined ordering procedures based on FAR 16.

CIO‐SP3 offers Federal Agencies an acquisition mechanism for quickly ordering required IT solutions and services at reasonable prices and delivery from highly competent industry providers. By providing a Small Business ID/IQ with a significant funding ceiling and a strong set of small business teams ready to support Federal Agencies, NITACC provides Federal Agencies an affordable and agile acquisition path to help meet their socio‐economic contracting goals.

Key Contract Terms and Features

  • Open to all Federal Agencies
  • Full range of services and solutions for O&M, integration, outsourcing, critical infrastructure, and information assurance (See detailed task areas below)
  • Identified as Preferred vehicle by Department of Navy in directive dated 23 April 2012
  • Active DoD‐HHS MOA in place for immediate and on‐going use of CIO‐SP3 for all DoD and National Security customers.
  • Supports directive by SECDEF for efficient acquisition;
  • Submit RFPs, RFQs or RFI's in 10 minutes or less via NITAAC
  • Award task order in 30 days or less; delivery orders in 1-3 days
  • 24‐hour turnaround on SOWs; evaluated by contract specialists, returned with recommendations or released
  • Dedicated customer support resolves issues within 24 hours
  • Discounted product pricing lower than open market; less than or equal to GSA
  • Simple e‐ordering with built‐in regulatory guidance
  • Supporting all contract types helps DoD to align the incentives of the government and contractors; terms and conditions easily customized at task or delivery order level
  • End user customers obtain SDVOSB Small Business credit

Task Areas in which ByteGrid is approved to provide professional services and solutions:

Task Area 1: IT Services for Biomedical Research and Healthcare

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Health Sciences Informatic and Computational Services
  2. Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
  3. Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
  4. Modernization and Enhancement of Existing Health IT Legacy Systems
  5. Automation of Administrative and Clinical Processes
  6. Biomedical Information Services
  7. Biomedical Modeling, Visualization, and Simulation
  8. Bio surveillance and Disease Management Support
  9. Scientific Computing Services
  10. IT Clinical Support Services
  11. Telemedicine (e.g., mobile health/mHealth)
  12. Healthcare Payment Processes and Fraud and Abuse in Medical Claims
  13. Health Emergency Preparedness and Response to include IT Support for Epidemic and Bio‐Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
  14. Security of Healthcare and Biomedical Research Systems
  15. IT Service Management
  16. Healthcare Systems Studies
  17. Natural Language Processing Sofware and Services (Biology/Medicine Focus)
  18. Medical Computer‐based Training
  19. Standards Development for Health IT Services

Task Area 4: Outsourcing

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Program Management
  2. Management of Call Centers
  3. Network Operations and Web Management Support
  4. Leasing of Hardware and Software
  5. Tools and Applications (including Application Service Provider)
  6. Hardware/Software Maintenance
  7. Transition Planning
  8. A‐76 Studies Specific to IT Operations or Support
  9. Data Base Administration and Data Storage Management
  10. Backup and Recovery Services System Console Operations
  11. Production Control and Management
  12. Asset Management (including Radio Frequency Identification [RFID] Tracking)
  13. IT Acquisition Management
  14. Desktop Computing as a Unified Service
  15. Managed IT Services Support
  16. IT Impact Analyses
  17. Workflow Management
  18. Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)
  19. Solution Leasing
  20. Software-as-a-service (SaaS)
  21. Cloud Computing

Task Area 5: IT Operations and Maintenance

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off‐the‐shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web‐based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Operational Support
  2. Software Maintenance and Upgrades
  3. Telecommunications Maintenance (Data, Voice, Images, including Wireless)
  4. Infrastructure Management Services (IMS)
  5. Configuration Management
  6. Network/Hardware Support
  7. Help Desk/IT Support
  8. Resource Management
  9. Backups and Recovery Management
  10. Installations, Configuration, and Tuning
  11. Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
  12. System Management
  13. IT Training
  14. IT Operation and Maintenance Planning
  15. Data Quality Management
  16. Transformation Services
  17. Continual Service Improvement
  18. Balanced Scorecard for Operations
  19. IT Infrastructure Optimization

Task Area 6: Integration Services

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Infrastructure Engineering, Development, Implementation, Integration
  2. Enterprise Application Integration
  3. Gap Analysis and Benchmarking
  4. Data Migration and Integration
  5. Acquisition Support
  6. Risk Assessment
  7. Open Source Integration
  8. Enterprise Data Management
  9. Collaboration Tools
  10. Business Process Reengineering
  11. Test and Evaluation Services
  12. Financial Analysis
  13. Feasibility Studies
  14. Requirements Analysis
  15. System Design Alternative (SDA) Studies
  16. Systems Engineering
  17. Architecture Validation and Verification

Task Area 7: Critical Infrastructure and Protection and Information Assurance (CIP & IA)

The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non‐repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Cyber Security
  2. Critical Infrastructure Asset Identification and Configuration Management Databases
  3. Information Assurance of Critical Infrastructure
  4. Risk Management (Vulnerability Assessment and Threat Identification)
  5. Facility Protection Planning
  6. Information Systems Security
  7. Security Operations Center Development and Operations Management
  8. Application Security
  9. Disaster Recovery
  10. Critical Infrastructure Continuity and Contingency Planning
  11. Incident Response Planning and Execution
  12. Exercises and Simulation
  13. Security Certification and Accreditation
  14. Training and Awareness Programs
  15. Federal Information Security Management Act (FISMA) Implementation Support
  16. Health Insurance Portability and Accountability Act Implementation Support
  17. Cryptographic Support and Services
  18. Record Management
  19. Public Key Infrastructure
  20. Trusted Internet Connections implementation
  21. Security Review and Analysis of Automated Information Systems
  22. Identity Management and Assurance
  23. Intelligent, Automated Data Collection and Analysis
  24. IT Forensics and eDiscovery

cio sp3 sb h small

Contact Information

Lisa Ackerson
Business Development Manager
This email address is being protected from spambots. You need JavaScript enabled to view it.

410-897-1050 x9114

175 Admiral Cochrane Drive, Suite 301
Annapolis, Maryland 21401



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