@ 2016 ByteGrid Holdings LLC Proprietary & Confidential Information
ByteGrid Holdings LLC (hereinafter, "ByteGrid") complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. ByteGrid has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ByteGrid's certification, please visit: http://www.export.gov/safeharbor/.
ByteGrid has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the American Arbitration Association ("AAA"). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by ByteGrid, please visit the AAA website at http://www.adr.org for more information and to file a complaint.
Personally Identifiable Information ByteGrid Collects
ByteGrid may collect personal information from you on the Website in a variety of ways, including online and offline subscription, forms, paper, telephone and other instances where you volunteer this information (such as a conference or event). This collected information may include:
- Contact Information, such as name, email address, mailing address, phone number;
- Billing Information such as billing address (customers only);
- Information about your business, such as company name, address, business type; and
- Credit card information (customers only, to process orders).
ByteGrid may use this information to:
- Send you requested information on its products or services;
- Respond to requests submitted by you;
- Administer your account;
- Send you marketing communications;
- Respond to your questions and concerns; and
- Improve its website and marketing efforts.
LAW ENFORCEMENT DISCLOSURE:
ByteGrid may disclose personal data, including the data you submit to it, with or without notice (a) if required by a subpoena or other judicial or administrative order, (b) where required by law, or (c) at ByteGrid's sole discretion, where ByteGrid deems it necessary to protect the safety of any individual, the general public, or to prevent violation of the rights of ByteGrid or any third party.
User Access and Choice
Customers may access all personal information ByteGrid has collected and maintained by contacting ByteGrid by mail, telephone or email at the contact information outlined below. This includes making changes, corrections, removing or amending account information, or other personal information ByteGrid may have about you. ByteGrid will take commercially reasonable steps to verify customer identity prior to giving access or make changes and corrections to personally identifiable information. If you no longer wish to use ByteGrid's services, please contact ByteGrid directly. ByteGrid will respond to all requests within sixty (60) days.
ByteGrid will retain your information for as long as you have an active account with it or ByteGrid is providing a product, service or information to you which you have requested or signed up to receive from ByteGrid. ByteGrid may also retain and use your information as necessary to comply with legal obligations, enforce its agreements with you, or to resolve a dispute.
All users at any time may request to opt-out of ByteGrid's marketing communication by clicking the 'unsubscribe' link which is located in the footer of all marketing communication.
LOG FILES, WEB BEACONS/GIFS
ByteGrid uses a third party provider that employs a software technology called "Clear Gifs" (these are also called "web beacons" or "web bugs"). "Clear Gifs" are tiny graphics with a unique identifier, similar in function to Cookies, and are used to track the online movements of web users. In contrast to Cookies, which are stored on a user's computer hard drive, Clear Gifs are embedded invisibly on web pages or in emails and are about the size of the period at the end of this sentence. ByteGrid uses Clear Gifs in its HTML-based emails to let it know which emails have been opened by the recipients. This allows ByteGrid to gauge the effectiveness of its marketing campaigns. ByteGrid ties the information gathered by Clear Gifs in emails to its customers' Personal Information. If you would like to opt-out of these emails, please contact ByteGrid directly. At any time you may also request to opt-out by clicking the 'unsubscribe' link which is located in the footer of all marketing communication.
ByteGrid gathers certain information automatically and this is stored in a log file. This information includes Internet protocol addresses ("IP"), browser type, domain names, access times, referring website, country, pages visited, operating system, date and time stamp and other data about what pages you visited on the Website and how long you were there. ByteGrid does not link this information to personally identifiable information, it is used purely for analytics purposes to see trends on the use of the Website and to gather information about the visitors to the Website.
THIRD PARTY TRACKING TECHNOLOGIES
Security and Data Integrity
ByteGrid is committed to protecting the privacy of all data disclosed to it. ByteGrid uses a variety of security technologies and procedures to help protect your personally identifiable information from unauthorized access, use, or disclosure. For example, ByteGrid stores the customer information you provide on a server with limited access that is located in its secure, controlled facilities. Additionally, when ByteGrid transmits sensitive customer information over the internet, ByteGrid protects it through the use of encryption, such as the Secure Socket Layer ("SSL") protocol.
Social Media Features
Information about Children
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ByteGrid Holdings LLC
Attn: ByteGrid Privacy Officer
175 Admiral Cochrane Drive, Suite 301
Annapolis, MD 21401