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Privacy Policy

@ 2016 ByteGrid Holdings LLC Proprietary & Confidential Information

ByteGrid Holdings LLC (hereinafter, "ByteGrid") complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. ByteGrid has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ByteGrid's certification, please visit: http://www.export.gov/safeharbor/.

In compliance with the US-EU and US-Swiss Safe Harbor Principles, ByteGrid commits to resolve complaints about your privacy and ByteGrid's collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact ByteGrid by email at: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also contact ByteGrid's Privacy Officer via mail, at: ByteGrid Holdings LLC, Attn: ByteGrid Privacy Officer, 175 Admiral Cochrane Drive, Suite 301, Annapolis, MD 21402, USA.

ByteGrid has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the American Arbitration Association ("AAA"). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by ByteGrid, please visit the AAA website at http://www.adr.org for more information and to file a complaint.

This privacy policy (hereinafter, this "Privacy Policy") applies to the website, http://www.bytegrid.com (hereinafter, the "Website"), which is owned and operated by ByteGrid. This Privacy Policy describes how ByteGrid collects and uses the personal information you provide to it on the Website. This Privacy Policy also describes the choices available to you regarding ByteGrid's use of your personal information and how you can access and update this information.

Personally Identifiable Information ByteGrid Collects

ByteGrid may collect personal information from you on the Website in a variety of ways, including online and offline subscription, forms, paper, telephone and other instances where you volunteer this information (such as a conference or event). This collected information may include:

  • Contact Information, such as name, email address, mailing address, phone number;
  • Billing Information such as billing address (customers only);
  • Information about your business, such as company name, address, business type; and
  • Credit card information (customers only, to process orders).

ByteGrid may use this information to:

  • Send you requested information on its products or services;
  • Respond to requests submitted by you;
  • Administer your account;
  • Send you marketing communications;
  • Respond to your questions and concerns; and
  • Improve its website and marketing efforts.

Sharing Information

ByteGrid will share your information only in ways described in this Privacy Policy. ByteGrid does not rent, sell or distribute your information to third parties.

FINANCIAL INFORMATION:

Whenever a customer supplies ByteGrid with financial information such as a credit card number and other billing information, ByteGrid will not sell, share or rent any financial information collected other than in a way described in this Privacy Policy or as necessary to make payment for an order or service with ByteGrid.

LAW ENFORCEMENT DISCLOSURE:

ByteGrid may disclose personal data, including the data you submit to it, with or without notice (a) if required by a subpoena or other judicial or administrative order, (b) where required by law, or (c) at ByteGrid's sole discretion, where ByteGrid deems it necessary to protect the safety of any individual, the general public, or to prevent violation of the rights of ByteGrid or any third party.

User Access and Choice

Customers may access all personal information ByteGrid has collected and maintained by contacting ByteGrid by mail, telephone or email at the contact information outlined below. This includes making changes, corrections, removing or amending account information, or other personal information ByteGrid may have about you. ByteGrid will take commercially reasonable steps to verify customer identity prior to giving access or make changes and corrections to personally identifiable information. If you no longer wish to use ByteGrid's services, please contact ByteGrid directly. ByteGrid will respond to all requests within sixty (60) days.

ByteGrid will retain your information for as long as you have an active account with it or ByteGrid is providing a product, service or information to you which you have requested or signed up to receive from ByteGrid. ByteGrid may also retain and use your information as necessary to comply with legal obligations, enforce its agreements with you, or to resolve a dispute.

All users at any time may request to opt-out of ByteGrid's marketing communication by clicking the 'unsubscribe' link which is located in the footer of all marketing communication.

Tracking Technologies

COOKIES

When you interact with the Website, ByteGrid uses Cookies (defined below) to keep track of user preferences and to make the user experiences simple and meaningful. A "Cookie" is a small file that is stored on the user's computer for record keeping purposes. ByteGrid does not link this information to any personally identifiable information that may be submitted by you on the Website. The data ByteGrid collects may include the pages on the Website you visited or how long you visited the Website for. The primary purpose of Cookies is to provide a convenience feature to save you time when you visit the Website again. You have the ability to decline Cookies, modify them, or remove them if you prefer. You can do this in your web browser settings.

LOG FILES, WEB BEACONS/GIFS

ByteGrid uses a third party provider that employs a software technology called "Clear Gifs" (these are also called "web beacons" or "web bugs"). "Clear Gifs" are tiny graphics with a unique identifier, similar in function to Cookies, and are used to track the online movements of web users. In contrast to Cookies, which are stored on a user's computer hard drive, Clear Gifs are embedded invisibly on web pages or in emails and are about the size of the period at the end of this sentence. ByteGrid uses Clear Gifs in its HTML-based emails to let it know which emails have been opened by the recipients. This allows ByteGrid to gauge the effectiveness of its marketing campaigns. ByteGrid ties the information gathered by Clear Gifs in emails to its customers' Personal Information. If you would like to opt-out of these emails, please contact ByteGrid directly. At any time you may also request to opt-out by clicking the 'unsubscribe' link which is located in the footer of all marketing communication.

LOG FILES/ANALYTICS

ByteGrid gathers certain information automatically and this is stored in a log file. This information includes Internet protocol addresses ("IP"), browser type, domain names, access times, referring website, country, pages visited, operating system, date and time stamp and other data about what pages you visited on the Website and how long you were there. ByteGrid does not link this information to personally identifiable information, it is used purely for analytics purposes to see trends on the use of the Website and to gather information about the visitors to the Website.

THIRD PARTY TRACKING TECHNOLOGIES

The use of third party tracking technologies by ByteGrid's service providers, including social media, is not covered by this Privacy Policy. ByteGrid does not have access or control over these third party tracking technologies.

Security and Data Integrity

ByteGrid is committed to protecting the privacy of all data disclosed to it. ByteGrid uses a variety of security technologies and procedures to help protect your personally identifiable information from unauthorized access, use, or disclosure. For example, ByteGrid stores the customer information you provide on a server with limited access that is located in its secure, controlled facilities. Additionally, when ByteGrid transmits sensitive customer information over the internet, ByteGrid protects it through the use of encryption, such as the Secure Socket Layer ("SSL") protocol.

Customer Testimonials

ByteGrid posts customer testimonials and comments or quotes on the Website that contain some personal information about the customer's company or person. ByteGrid always requests permission from such customer before posting any such content on the Website. If you wish to have your testimonial updated, deleted or changed please contact ByteGrid by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Social Media Features

The Website includes social media features such as Facebook, Twitter and LinkedIn buttons. These features may collect your IP address, which page you are visiting on the Website, and may set a Cookie to enable the feature to function properly. Social media features are either hosted by a third party service provider or hosted directly on the Website. This Privacy Policy does not apply to these features. Your interactions with those features are governed by the privacy policies and other such policies of the companies providing them.

Information about Children

The Website is not designed or intended to attract children under the age of thirteen (13). ByteGrid does not knowingly collect or maintain information from any child under the age of thirteen (13). ByteGrid is committed to protecting the privacy of the very young; if you believe ByteGrid has collected information about a child under thirteen (13), please contact ByteGrid at This email address is being protected from spambots. You need JavaScript enabled to view it. so ByteGrid can delete it.

Other Information

CHANGES TO THIS POLICY

ByteGrid may make changes to this policy and the new version will be posted online. ByteGrid encourages you to check back to this Privacy Policy from time to time so that you are aware how these changes may affect the personally identifiable information ByteGrid has about you. Your use of the Website or any communication ByteGrid sends to you are subject to the most current version of this posted Privacy Policy.

CONTACT BYTEGRID

If you have any questions about this privacy policy or ByteGrid's dealings with your information, please contact ByteGrid by email at This email address is being protected from spambots. You need JavaScript enabled to view it., telephone, or by mail at:

ByteGrid Holdings LLC
Attn: ByteGrid Privacy Officer
175 Admiral Cochrane Drive, Suite 301
Annapolis, MD 21401
USA
Telephone: +1.410.897.1050

 

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