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The BYTEGRID Director of Products and Solutions Engineering (DPSE) is a technical sales role assigned to the national market. The DPSE will be responsible and accountable for maintaining vendor relationships, providing project guidance, designing solutions, managing the solution engineering team and supporting the sales teams for new business and existing customers with a heavy emphasis on new business. The DPSE will represent all of BYTEGRID’s products and services including colocation, managed services, cloud, and compliance. The prospects include small and medium businesses as well as larger enterprises in all industry segments specifically focused on Healthcare, Life Sciences, Financial and other highly regulated verticals. This position reports directly to the CTO.

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The Governance, Risk and Compliance (GRC) Specialist is responsible for supporting ByteGrid’s compliance profile. This position has the potential for rapid growth and advancement. ByteGrid is the leader in compliant hosting, serving health & life science companies, federal agencies, and other organizations with specific regulatory compliance objectives.

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ByteGrid is seeking System Administrators/NOC Engineers at its Silver Spring, MD and Aurora, IL locations. Successful candidates must be comfortable installing, configuring, maintaining, and troubleshooting Linux and Windows Servers in production or development environments. The ideal candidate is experienced in a wide spectrum of related technologies including TCP/IP networking, scripting, system backups/restores, system documentation, datacenter management, datacenter procedures, and network/server monitoring. Must have excellent customer service and communication skills; experience with building virtual Linux servers with VMware; understand Systems administration concepts of HTTP, SSH, FTP, POP3, SMTP and DNS are major pluses.
Preferred Qualifications include: experience providing Tier II IT service desk support and tracking requests via a ticket system; basic configuration of Cisco switches; building and racking server hardware in a data center environment; aptitude to rapidly research and learn any required skill or subject.

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Enforces security procedures and regulations. Works directly with clients as to manage the deployment of the security elements of customer environments. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.

The specific duties as a Security Analyst will include: 

  • Security Analysts are expected to handle day-to-day tasks involving SOC monitoring, incident analysis and investigation, and provide recommendations for remediation as well as short-notice ad hoc work, and see them through to completion with minimal supervision.
  • Security Analysts provide critical value to the SIEM management service, leveraging extensive knowledge to provide context to events.
  • Security Analysts provide recommendations for remediation actions and suggestions for implementing best practices and improving standard processes and procedures. 
  • This position requires occasional weekend work.
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The BYTEGRID Solutions Engineer (SE) is a technical sales role assigned to a local geographic market with National objectives. The Solutions Engineer will be responsible and accountable for designing solutions and supporting the sales teams for new business and existing customers with a heavy emphasis on new business. The Solutions Engineer will represent all of BYTEGRID’s products and services including colocation, managed services, cloud, and compliance. The prospects include small and medium businesses as well as larger enterprises in all industry segments specifically focused on Healthcare, Life Sciences, Financial and highly regulated organizations.

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The BYTEGRID Business Development Executive (BDE) is an outside sales role assigned to a local geographic market. The Business Development Executive will be responsible and accountable for driving sales for new business and existing customers with a heavy emphasis on new business. The Business Development Executive will represent all of BYTEGRID's products and services including colocation, managed services, cloud, and compliance. The prospects include small and medium businesses as well as larger enterprises in all industry segments. The Business Development Executive will be responsible for prospecting within their territory, developing solutions for clients and closing business. In addition, the Business Development Executive will be responsible for Customer Satisfaction and providing input to the business on customer and market needs.

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